Issue Management in projects - The BC Program Support Log is an ASP Web Application used to support the project management or program management process. All projects have planned and unplanned events. Unplanned events consume a tremendous amount of resources and are often the source of project failure. The Program Support Log is for tracking and controlling unplanned events. The Program Support log provides a structured approach for managing and monitoring risks, managing and resolving issues, managing and implementing changes. BC Program Support Log is a web enabled incident, issue, risk, discussion, change management and Quality Control System for SMEs and fortune 1000 companies. Install in 10 seconds. Features include; Intuitive UI, ASP Web based, Multi distributed teams, automated email notifications and access authorization, incident file attachments, incident cross referencing and linking, advanced search, incident archival review and restore, powerful reporting and filtering, integrates transparently with your existing email system, Guest read-only access account, FREE Company branding - use your own logo. Scales to SQL Server, Oracle, Pervasive, DB2, and in fact any OLEDB or ODBC capable database. Visible historical audit trails, incident and risk management framework, and much more. Workflow automation ensures incidents are automatically managed through their lifecycle. With BC Program Support Log, you can deliver higher-quality products faster, reduce project costs, and improve customer satisfaction, and ensure project success. BC Program Support Log is ASP (web-based), so it connects everybody and provides a vital communications link between management, team members, project leaders, stake holders and administrators.